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FAQs for New Customers
FAQs for New Customers

We answers some commonly asked questions new customers have about Landlord Studio.

Ben Luxon avatar
Written by Ben Luxon
Updated over a week ago

Contents

What is Landlord Studio?

Landlord Studio is desktop and mobile software designed to make the lives of landlords and property managers easier. With it, you can efficiently track income and expenses, automate tasks, and even screen tenants. 

Our features like smart scanning receipts, bank feed integration, and the ability to instantly produce reports designed for tax season paired with our dashboard give landlords and property managers the ability to gain real-time and valuable insights into their portfolio’s performance.

What do Landlord Studio’s Dashboard and Reports Look Like?

Sample Dashboard:

Sample Income / Expense Report:

Sample Schedule E Report:

Who is Landlord Studio Designed for? Does it work for Large Portfolios?

Landlord Studio is designed for individuals that manage properties themselves and who wish to gain a deeper insight into their portfolio’s finance.

We have users that use a property manager as well as our software, and we have others that do everything themselves.

The sweet spot for our software is managing between 4 and 50 units. However, there is no limit on the number of units that you can manage through the software and with access to your account via the app or desktop portal you can manage your properties however best suits you.

How Is Landlord Studio Different from Quickbooks?

Quickbooks is a complex accounting program that is designed to service all types of businesses. Customizing Quickbooks to track rental property income and expenses can be a complicated and time-consuming process, especially if you're new to real estate investing. That said, if you have entity-level accounting needs, run a real estate-related business that doesn't own rental property, or are accustomed to maintaining traditional balance sheets, you may still prefer to pay for a full-service accounting platform like Quickbooks.

Landlord Studio is a platform that's purpose-built for rental property owners and works seamlessly from day one. Key real estate metrics like net cash flow, occupancy rates, and appreciation are standard components of the dashboards. Real estate-related income and expense categories are built directly into the transaction ledger. 

You can manage your income and expenses on an organization, property, or unit level. And with our filters, you can generate detailed reports fast. For example, run our Schedule E report, print it out, and copy the details to your Schedule E form. With Landlord Studio, you can expect to be up and running in 15 mins or less!

On top of this Landlord Studio offers a number of automation features that make property management more practical for landlords.

How Much Does Landlord Studio cost?

With Landlord GO, your first 3 properties are free. Upgrade to Landlord Studio PRO at any time to add more properties and unlock premium features e.g. automated bank feeds and our Xero integration.

For more details on current pricing and subscription details visit our pricing page.

Can I Use Landlord Studio for Commercial Properties?

Whilst Landlord Studio is purpose-built for residential income properties we do have users that currently use the system for commercial real estate. 

Just keep in mind that Landlord Studio is not designed to accommodate office, industrial, or specialty properties with complicated rent rolls or single-tenant triple-net leased buildings with lots of pass-through operating expenses. We also do not provide support for setting up and managing commercial properties on the platform.

We always recommend people take advantage of Landlord Studio GO and set up a few properties on the software to figure out if our software works for their particular needs.

Can I Use Landlord Studio for Rent Collection?

Our online rent collection feature allows tenants to transfer money directly into your account. The system will then recognize the transaction and automatically reconcile and track the payment for you.

There is a small associated fee per transaction starting from $2.50 that can be charged to the tenant or landlord.

Can you Run Credit Checks Through Landlord Studio?

Yes, you can run credit checks on tenants through our app. Read our Detailed Guide on Tenant Screening for more information.

Where is Landlord Studio Available?

Landlord Studio is available globally. 

Unfortunately, due to regulatory and compliance differences between countries not all of our features are available in every location. For example, Bank Feed integration is only available in the US, Canada, and the UK. We intend to expand all our features to all of our users as soon as our 3rd party providers and regulations allow.

How Long Does it take to get set up on Landlord Studio?

Setting up your first property on Landlord Studio takes about 5-10 minutes. Owners of single-family rentals and smaller multi-family buildings may be able to do a simple setup from memory alone. Owners of larger buildings or extensive portfolios will likely need to look up a few key pieces of information like rent rolls and mortgage details to get started.

How do you Cancel or Delete your Account?

As mentioned before we offer our free version – Landlord Studio GO for all our users. We encourage everyone to take advantage of this and not to purchase until they are certain this is the software for them.

If you choose not to buy simply delete the app from your device. After a set period your data will automatically be erased from the system. 

After you have purchased a subscription you can cancel your subscription at any time in the settings on our website.

How do I Get Started?

To get started you can download the app for Android or iOS or visit our secure website portal: https://www.landlordstudio.com/  

And if you need help setting up we have comprehensive guides with videos here: https://help.landlordstudio.com/en/collections/2256592-getting-started-the-basics

or you can drop us an email with your question at help@landlordstudio.com 

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