With over 50 years of combined financial security experience in our team, we understand more than anyone the importance of having thorough security when it comes to financial transactions.

As such, in order to ensure the complete protection of our customers from financial fraud, we have implemented strict security protocols which customers will need to go through to use our online rent collection feature.

Landlord Studio’s Security Verification Process for Online Rent Collection

When you enable online rent collection on your property you will receive a notification asking you to contact us.

You will need to share a picture of your identifying documents.

Identity documents we accept

  • Passport
  • Drivers license (Front and Back)

Next, we will schedule a video call with you to verify you are the owner of the document.

On this call, we will also talk you through the completion of setting up online rent collection with Landlord Studio to help ensure the rest of the setup goes smoothly, and of course, answer any questions you might have about the feature.

How we protect your identity documents.

Your documents will be temporarily stored on our secure servers. After a manual confirmation of your identity, the documents will be deleted and online rent collection enabled on your account.

Next Steps

Once your identity has been verified by Landlord Studio you will need to complete the online rent collection set up.

This process will require you to:

  1. Verify identity with our payment provider Dwolla using your SSN and the same document you used to verify with us.
  2. Connect your bank account
  3. Link your tenant.

You can find out more about the process here.

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