Our app makes keeping track of your rent payments incredibly easy. 

Step 1. Select the property you wish to log a payment with.

To navigate to the relevant property, open the menu using the hamburger bar on the top left of the screen.

Scroll down and tap on the property that you want to log a payment for.

Step 2. Hit the green ‘Log Payment’ button.

Step 3. Our software will autofill the amount and date, assuming today's date, and the full amount is paid.

If the details are correct, hit save, if they're not, eg. the tenant only paid a portion of the rent, not the full amount, simply edit the relevant payment details.

We have added default categories including deposits, rent, and late fees for you to use. However, you can create new income categories as needed if you receive income outside of these pre-existing categories.

To create a new income category you'll need to go to the general settings.

For detailed instructions with screenshots visit our article on creating new categories.

You can log payments quickly using the plus symbol on the home dashboard.

Step 1: Hit the plus icon in the bottom right-hand corner.

Step 2: Tap the‘ Log Income’ icon.

Step 3: Select the relevant property.

Step 4: Check payment details are correct.

Step 5: Hit save.

Step 1. Select the property you wish to view the payment history for.

Step 2. Scroll down the page to the section under the header, 'Payments'. You'll get a breakdown of your recent payments here with important details summarized on each card.

Note: For our customers in the US using online rent collection. You can now view "Scheduled", "Processing" and "Failed" online payments from the app.

Step 3. To view the full details of a payment, tap on the payment.

To view all your historical payments for the selected lease, click on the section header "Payments →".

Step 1. You can edit your payments at any time. To do this navigate to the relevant property and select the payment record you want to edit.

Step 2. Select "Edit" on the top right-hand corner of the view.

Step 3. Edit the payment by updating the payment record and selecting "Save".

Note: The payment category cannot be edited. To edit the category or property of a payment, please delete and re-create the payment record.

You can send payment receipts to your tenants while you're on the go. There are multiple ways to send payment receipts to your tenants.

1. Send rent receipts via the Payment Details view.

To do this navigate to the property and select the payment to open the payment details page. Then select 'Send Receipt' and confirm the action.

2. Send rent receipts from the Property Details page.

Navigate to the relevant property. Then long press (hold your finger down) on a payment record and the options to either 'Send Receipt' of 'Delete' the payment will appear.

3. Send rent receipts from the full View Payments page.

Navigate to the View Payments page as detailed in the section above. To send the rent receipt from this page long press or swipe left to access the additional menu.

At times you may need to delete a payment. The delete payment button can be found in the same areas as the Send Receipt button. Please see the section above.

Step 1. Navigate to the properties screen via the left-hand menu.

Step 2. Click on the property you want to log income for.

Step 3. Click on the "Log New Payment" button.

Step 4. Check the income details are correct and edit as needed.

Note: Our system works on a payment period basis which you can read about here.

Step 5. Hit save.

If the full amount of rent for a payment period has been collected make sure "Payment Period" is marked as "Complete". This will ensure the system moves on to the next payment period.

If only a partial payment has been collected, edit the amount received and make sure the period is marked as "Incomplete". This will then show the outstanding amount on both the overview and property dashboard. The system will leave this payment period open in the expectation that an additional payment will be made for the remaining amount and the payment period closed in the future.

If a tenant overpays, a screen asking whether or not you want to associate the extra payment with the next payment period will appear. Learn about payment periods →

Learn more about creating and adding new payment categories in your settings →