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Setting Automated Reminders

Add reminders for yourself and your tenants to make sure important tasks are not forgotten.

Written by Logan Ransley

There are several ways you can set and use reminders in our app.

To use this function you will need to have added your property, lease, and tenant details, including an email address for both yourself and your tenant.

If you are on a guest account you can set up your email by clicking the blue banner at the top to add an email address.

In this article, we will explore both kinds of reminders as well as how to use them most efficiently.

Contents

On Mobile

On Desktop

Mobile

Setting Rent Reminders for Tenants

Step 1: Open up the property/unit you wish to set tenant rent reminders for.

Step 2: Click on the pencil icon to the right (and down) of the log payment button to edit the current lease.

Step 3: Scroll down to the section labeled ‘Email Alerts’.

Step 4: Expand the Email Alerts section and set the number of days before the rent’s due, or after the rent’s overdue for reminder emails to be sent out.

  • Note 2: Our default setting is to CC landlords into all communications that go out to tenants, this can be edited in settings also.

Setting Personal Reminders

You can set personal reminders that will send you an email notification so you never forget important inspections again.

This also acts as a kind of to-do list.

Step 1. Open up the property or organization that you want to set a reminder for.

Step 2. Click on the bell-shaped ‘Reminders’ icon at the top.

Step 3. Click on the + symbol in the top right-hand corner to create a new reminder.

Step 4. Enter the details of the reminder. You can add additional notes as well if there are any specific details you want to remind yourself of.

Step 5. Hit save.

Step 6. Your reminder will now show up in the app and alert you via email at the time specified.

Adding Reminders Using the Quick Action Button

(iOS only)

Step 1: Starting from your account dashboard tap on the blue + icon on the bottom right of the screen.

Step 2: Tap the Add Reminder bell icon.

Step 3: Select the property or organization.

Step 4: Enter the details of the reminder and tap save.

Desktop

Setting Tenant Rent Reminders

Step 1. Navigate to the relevant property via the left-hand menu bar.

Step 2. Click on edit lease.

Step 3. Scroll down to the ''set reminders'' section, and select yes for ''Send rent reminders to tenants''

You can also set reminders for when leases expire and rent is overdue.

Step 4. Set the number of days you want an automated rent reminder email to be sent out before the rent is due.

Step 5. Hit save

Rent Reminder Email Schedule

Landlord Studio automatically sends rent reminder emails to tenants when online rent collection is enabled.

Rent reminders are sent according to a regional schedule to ensure they are delivered at a more appropriate time for landlords and tenants.

Australia and New Zealand

Rent reminders are scheduled at 02:00 UTC, corresponding to the following local times:

Location

Scheduled time

Perth

10:00 am

Adelaide

12:30 pm

Darwin

11:30 am

Brisbane

12:00 pm

Sydney, Melbourne and Hobart

1:00 pm

New Zealand

3:00 pm

Europe

Rent reminders are scheduled at 11:00 UTC, corresponding to the following local times:

Location

Scheduled time

London, Dublin and Lisbon

12:00 pm

Paris, Berlin and Rome

1:00 pm

Athens and Helsinki

2:00 pm

United States and Other Regions

Rent reminders for other regions continue to be scheduled at 17:00 UTC.

Location

Scheduled time

Los Angeles and Seattle

10:00 am

Chicago

12:00 pm

New York

1:00 pm

Important Notes

  • Rent reminder emails are sent according to the applicable regional schedule, rather than at the exact time rent becomes due.

  • Local delivery times may vary with daylight saving time changes.

  • Overdue rent reminders are not yet included in this updated schedule.

  • Actual email delivery may vary slightly depending on email processing and the recipient's email provider.

Overdue Rent Reminder Sending Times

We've updated the scheduling of overdue rent reminders to ensure they're sent at more appropriate times for landlords and tenants across different regions.

The updated schedule is now live.

Australia and New Zealand

Overdue rent reminders are sent at 02:30 UTC, corresponding to the following local times:

Location

Local sending time

Perth

10:30 am

Darwin

12:00 pm

Brisbane

12:30 pm

Adelaide

1:00 pm

Sydney, Melbourne, Hobart

1:30 pm

New Zealand

3:30 pm

Europe

Overdue rent reminders are sent at 11:30 UTC, corresponding to the following local times:

Location

Local sending time

London, Dublin, Lisbon

12:30 pm

Paris, Berlin, Rome

1:30 pm

Athens, Helsinki

2:30 pm

United States and Other Regions

The existing schedule remains unchanged, with overdue rent reminders sent at 17:30 UTC.

Location

Local sending time

Los Angeles, Seattle

10:30 am

Chicago

12:30 pm

New York

1:30 pm

Important Notes

  • These times apply specifically to overdue rent reminders.

  • Local sending times may vary with daylight saving time changes.

  • The update is applied automatically. No action is required from landlords or tenants.

  • Regular rent reminders follow their own sending schedule.

Setting Personal Reminders on Desktop

Step 1. Navigate to the relevant property via the left-hand menu bar.

Step 2. Click on Mileage and Reminders

Step 3. Click 'Add' on the left-hand side of the screen and select 'Reminder' from the dropdown menu. Alternatively, you can click 'New' in the Reminders tab.

Step 4. Set the details of the reminder and when you want to be reminded.

Step 5. Hit save.
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You will be notified by email at the time of the reminder.

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