When your tenants initiate a payment you will receive a notification by email. Additionally, a payment status bar will appear on your dashboard.

Payments take 3-5 business days to process and reach your account.

This status bar will show you how far along this process is.

Processing of payments currently takes up to 3 business and means our payment provider is confirming the transaction. The transaction has not yet cleared and could still fail if the tenant has insufficient funds.

Once the transaction has completed processing it has cleared and will be in your account within 1-2 business days.

Note: We are currently working on UX updates to make this more obvious in the app and give a clearer status of each payment.

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