Landlord Studio | Help Center

Online Rent Collection

Collect rent securely directly into your bank account via the ACH network

How to Set up Online Rent Collection - Stripe (beta)A complete guide for setting up Online Rent Collection using our desktop portal

Get setup with Landlord Studio

How to Set up Online Rent Collection on MobileHere's how to setup Online Rent Collection and collect rent with the Landlord Studio app.

Security Verification for BusinessesComplete these security verification steps to begin collecting rent via ACH for your business.

How to Set up Online Rent Collection on DesktopHere's the complete flow for setting up Online Rent Collection using our desktop portal.

Online Rent Collection Security VerificationWe have implemented strict security protocols to keep customers safe when using our online rent collection feature.

Collect Security Deposit via ACH

Collect Tenant Payable Expenses via ACHIssue invoices to tenants and easily collect tenant payable expenses using Online Rent Collection.

Configure ACH Convenience Fees

Getting online rent collection updates.

Property Status OverviewWe've redesigned the properties page to give you more information faster.

Online Rent Collection RemindersOnline Rent Collection is enabled for my property's lease. Will my tenants get automated reminders?

Tenant Status Chip for Online Rent CollectionHow to find out whether your tenant has completed their set up to pay their rent on time.

How Do You Know When Or If Your Tenants Have Initiated Payments?How will you be notified when your tenants pay their rent?

How To Send Your Tenant An Email Link to Pay Their Rent Online?What to do if your tenant hasn’t received the invite link? And how can you check whether they’re ready to pay their rent?

Frequently asked online rent collection questions and trouble-shooting.

Online Rent Collection FAQsFrequently asked questions about our Online Rent Collection feature

Payment Failed - ACH Return CodesIf a payment fails you'll get one of the following return codes explaining why.

Can My Tenants Make Partial Payments via Online Rent Collection?Enable partial payments and allow your tenants to pay their rent in multiple parts.

How To Collect (And Forgive) Late Fees With Online Rent CollectionAutomate and collect late fees with Landlord Studio's Online Rent Collection

How Long Until I Receive The Rent After the Payment is Initiated?When will the rent payment reach your bank account?

What if You Can’t Connect Your Bank Account Through Plaid to Receive Rent Payments?Manually connect your bank to receive payments even if it's not listed on Plaid.

Why is Security Verification Required?The importance of payment platform security verification to prevent fraud and financial crime.

How do tenants set up and pay their rent online with Landlord Studio?

FAQs for TenantsFrequently asked questions from tenants about Online Rent Collection

How Do Tenants Set Up And Pay Rent Online?How to set up and pay your rent online with Landlord Studio

Paying Late Fees and Making Partial PaymentsWhy have late fees been applied and how do you pay them with Online rent collection?