Landlord Studio

A complete guide for setting up Online Rent Collection using our desktop portal

How to Set up Online Rent Collection - Stripe

Oliver Chiang

Louise Pike

Collect rent securely directly into your bank account via the ACH network

Online Rent Collection

Here's how to setup Online Rent Collection and collect rent with the Landlord Studio app.

How to Set up Online Rent Collection on Mobile

Complete these security verification steps to begin collecting rent via ACH for your business.

Security Verification for Businesses

Here's the complete flow for setting up Online Rent Collection using our  desktop portal.

How to Set up Online Rent Collection on Desktop

We have implemented strict security protocols to keep customers safe when using our online rent collection feature.

Online Rent Collection Security Verification

Collect Security Deposit via ACH

Issue invoices to tenants and easily collect tenant payable expenses using Online Rent Collection.

Collect Tenant Payable Expenses via ACH

Configure ACH Convenience Fees

Getting Setup

We've redesigned the properties page to give you more information faster.

Property Status Overview

Online Rent Collection is enabled for my property's lease. Will my tenants get automated reminders?

Online Rent Collection Reminders

How to find out whether your tenant has completed their set up to pay their rent on time.

Tenant Status Chip for Online Rent Collection

How will you be notified when your tenants pay their rent?

How Do You Know When Or If Your Tenants Have Initiated Payments?

What to do if your tenant hasn’t received the invite link? And how can you check whether they’re ready to pay their rent?

How To Send Your Tenant An Email Link to Pay Their Rent Online?

Managing Online Payment Email Notifications

Notifications

Frequently asked questions about our Online Rent Collection feature

Online Rent Collection FAQs

If a payment fails you'll get one of the following return codes explaining why.

Payment Failed - ACH Return Codes

Enable partial payments and allow your tenants to pay their rent in multiple parts.

Can My Tenants Make Partial Payments via Online Rent Collection?

Automate and collect late fees with Landlord Studio's Online Rent Collection

How To Collect (And Forgive) Late Fees With Online Rent Collection

When will the rent payment reach your bank account?

How Long Until I Receive The Rent After the Payment is Initiated?

Manually connect your bank to receive payments even if it's not listed on Plaid.

What if You Can’t Connect Your Bank Account Through Plaid to Receive Rent Payments?

The importance of payment platform security verification to prevent fraud and financial crime.

Why is Security Verification Required?

Frequently asked online rent collection questions and trouble-shooting.

FAQ's

Frequently asked questions from tenants about Online Rent Collection

FAQs for Tenants

How to set up and pay your rent online with Landlord Studio

How Do Tenants Set Up And Pay Rent Online?

Why have late fees been applied and how do you pay them with Online rent collection?

Paying Late Fees and Making Partial Payments

Bilt cards and accounts are not supported due to third party integration limits

Bilt Is Not Currently Supported in Landlord Studio

How do tenants set up and pay their rent online with Landlord Studio?

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{appName} in 60 seconds

This prototype demo is aware that you are reading “{title}”. It can point you back to the current article, but a production article-aware Fin contract is still follow-up work.

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Because you already asked about invitations, this prototype demo can add the follow-up: use the role selector before sending each invite to limit access to the teammate responsibilities.

Prototype role-limiting follow-up

This prototype demo suggests starting with your workspace profile, inviting the team members who need access, and then connecting the integrations you use.

Prototype getting-started answer

In this prototype demo, integrations are configured from workspace settings. Choose the integration, connect the account, and review the enabled permissions.

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In this prototype demo, invite teammates from workspace settings, then choose the access each teammate needs before sending the invitation.

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