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As part of the process to create your rental listing with Landlord Studio, you will be asked if you want to set up a prescreening questionnaire. This questionnaire will allow you to gather initial information on tenants to decide if they meet your minimum criteria.

When a tenant hits apply they will then be asked to answer the questions you selected.

Once they submit their answers you will be notified and the tenant will be created in the landlord studio system as an applicant.


How to Manage Tenant Applications on Desktop

Step 1: Log in to the landlord studio desktop portal.

Step 2: Click on Applications in the side menu

Step 3: Click on the tenant to open their details. You will be able to see all the tenant’s details on this page including their answers (if any) to the pre-screening questionnaire.

Step 4: If the tenant meets your minimum criteria you can then run a tenant screening report by clicking on “Start Background Check”. Fill out the details and click submit.

Note: Reports cost $38 each and can be paid by the Tenant or the Landlord. In the state of New York, the landlord must pay for the screening application. Screening applications for New York do not include eviction history.

If you pay for the tenant screening report, you will be prompted with a payment gateway. You'll need to complete the purchase to continue.

Step 6: Once you fill out the form this will send an email to the tenant. You will be notified when the tenant screening report is ready by email. It normally takes around 30 minutes after the tenant has completed and submitted their information.

Step 7: You can view this report inside the rental application.

Step 8: You can then offer or decline the tenant’s application by email by clicking "More Actions".

Step 9: Once they’ve accepted and signed the lease you can set up the new lease details in the Landlord Studio system and link the new tenant.

Step 10: Enable “Online Rent Collection” and invite the tenant to start collecting rent through the Landlord Studio system.


How to Manage Tenant Applications on Mobile

Step 1: Open the Landlord Studio app.

Step 2: Tap on applications in the side menu.

Step 3: Click on the tenant to open their details. You will be able to see all the tenant’s details on this page including their answers to the pre-screening questionnaire.

Step 5: If the tenant meets your minimum criteria you can then run a tenant screening report by clicking on “Start Background Check”. Fill out the details and tap submit.

Note: Reports cost $38 each and can be paid by the Tenant or the Landlord. In the state of New York, the landlord must pay for the screening application. Screening applications for New York do not include eviction history.

If you pay for the tenant screening report, you will be prompted with a payment gateway. You'll need to complete the purchase to continue.

Step 6: Once you fill out the form this will send an email to the tenant. You will be notified when the tenant screening report is ready by email. It normally takes around 30 minutes after the tenant has completed and submitted their information.

Step 7: You can view this report inside the rental application.

Step 8: You can then offer or decline the tenant’s application by email by clicking "More Actions".

Step 9: Once they’ve accepted and signed the lease you can set up the new lease details in the Landlord Studio system and link the new tenant.

Step 10: Enable “Online Rent Collection” and invite the tenant to start collecting rent through the Landlord Studio system.


How do I respond to questions from my leads?

You will receive a Landlord Studio email when a prospect sends you a message via your listing site. To respond, simply select reply from the mail client of your choice.

When you receive a message from a prospective renter, we’ll notify you via email, along with the contact details of the lead. To respond, simply click reply using the email directly. Alternatively, if you would like to fast-track the selection process by conducting a background check, simply click on the "Start Background Check" button at the bottom of the email. This will take you to our tenant screening feature in Landlord Studio.

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